Shipping policy

SPA WATCHES fulfills orders through its sourcing and logistics network. Depending on inventory availability and the shipping route selected for an order, a package may be dispatched from the United States or through an international fulfillment partner.

Processing and Estimated Delivery

Most orders are prepared for shipment within 1–5 business days. Estimated delivery is generally 7–25 business days, depending on the destination, carrier, fulfillment route, and any customs or border procedures. Delivery estimates shown at checkout are provided for guidance and are not guaranteed.

Tracking Your Order

Tracking information is normally made available after the package leaves the fulfillment facility. For some international shipments, tracking scans may appear less frequently or may take additional time to update during the early stages of transit.

Customs, Delays, and Delivery Issues

International orders can occasionally be affected by customs clearance, inspections, carrier delays, incorrect delivery information, or other events outside our direct control. When possible, our team will assist in reviewing and tracing the shipment.

If your package is significantly delayed, has not arrived, or is received damaged, contact support@tryspawatches.com. Where applicable, we will help locate the shipment and determine whether a replacement or refund is available under our Refund Policy.

Payment and Cardholder Rights

Contacting SPA WATCHES directly may be the fastest way to address a shipping concern, but it is not required. Any rights provided by applicable law and your cardholder agreement remain available, including the right to communicate with your bank or card issuer.

Last Updated: September 10, 2026